Security at Padeia

At Padeia, the security and privacy of our customers’ data is our top priority. We are committed to building and maintaining a secure SaaS platform that meets modern compliance standards and keeps personal data protected by design.

Security Commitments

End-to-End Protection

Padeia implements strong technical and organizational measures to safeguard the confidentiality, integrity, and availability of data throughout the lifecycle:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
• Secure identity and access management using Azure Active Directory (AAD)
• Fine-grained role-based access control
• Continuous monitoring and alerting across infrastructure
• Daily backups and tested disaster recovery procedures

Compliance and Certifications

We are currently undergoing formal certification processes for the following standards:

• ISO/IEC 27001:2022 – Information Security Management
• SOC 2 Type II – Security, Availability & Confidentiality Trust Criteria

These frameworks guide our internal policies, risk management, and control systems. Once certified, this page will be updated with our attestation reports and scope statements.

Development & Infrastructure

• Our platform is hosted on Microsoft Azure, within EU data centers (West Europe / North Europe)
• Infrastructure is managed as code using modern DevOps practices and continuous delivery pipelines
• All deployments go through automated testing, code review, and security scanning
• Access to production systems is limited, audited, and based on least privilege

Subprocessors

We use a minimal number of subprocessors. You can view our current list at: padeia.com/privacy/subprocessors

Privacy

For details on how we collect, use, and protect personal data, please visit our Privacy Notice.

Security Contact

To report a vulnerability or ask questions about our security practices, please contact our security team at security@padeia.com. We appreciate responsible disclosure and are committed to addressing issues promptly.

To be notified of changes, email us at dpo@padeia.com.

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